Question 1

What services do you offer?

Accepted Answer

Our team is equipped to handle all roofing labor needs, big or small, with quality and professionalism.

Question 2

What roofing systems are you capable of managing?

Accepted Answer

Asphalt shingles, TPO, PVC, EPDM, Metal, Modified, Built-Ups and Tile roofs.

Question 3

What states do you work in?

Accepted Answer

We proudly offer roofing services across multiple states and are always expanding our reach. Whether you’re in a major city or a more rural area, we’re committed to providing top-quality roofing solutions wherever you need us.

Feel free to contact us to see if we serve your area!

Question 4

How soon can you start a project?

Accepted Answer

We aim to begin projects quickly, often within 1-2 weeks after finalizing details.

Question 5

How long does it take to get a quote?

Accepted Answer

We provide most quotes within 1-2 business days after inspecting your project. Contact us today to get started!

Question 6

Are you insured?

Accepted Answer

Yes, we are fully licensed and insured, protecting your property and everyone on the job site. Proof of insurance is available upon request.

Question 7

Are you crews OSHA compliant?

Accepted Answer

Our crews follow OSHA guidelines and safety standards, our field project managers count with at least a OSGA 30 hour certification.

Question 8

What tools will Oak Timber Construction provide?

Accepted Answer

•	High-quality ladders and safety gear
	•	Advanced nail guns and hand tools
	•	Cutting-edge roofing tear-off tools
	•	Precision measuring and layout tools
	•	Reliable power equipment for every job

Question 9

Client-Provided Requirements

Accepted Answer

1.	Access to the Property:
		•	Clear driveways or pathways for our trucks and equipment.
		•	Unlock gates or garages as needed.
	2.	Utility Connections:
		•	Access to electricity and water for tools or cleanup if required.
	3.	Material Selection:
		•	If materials are sourced by the client, ensure they are delivered to the site before the start date.
	4.	Permits and Approvals:
		•	Any necessary local permits or HOA approvals (if applicable).
	5.	Site Preparation:
		•	Remove outdoor furniture, vehicles, or fragile items near the work area.
		•	Cover or protect landscaping close to the roof or building exterior.
	6.	Communication and Point of Contact:
		•	A designated person to make decisions or provide access during the project.

Question 10

Do you Offer Warranty?

Accepted Answer

Yes, we stand behind our work with both workmanship and manufacturer warranties. Details vary by project—contact us to learn more!

Question 11

What do you need to provide me with a quote?

Accepted Answer

Access to the Property: We’ll need access to your roof for a thorough inspection, including any areas of concern.

Roof Type & Size: Information about the type of roof (flat, pitched, etc.) and the size or square footage helps us provide a 
more accurate quote.

Scope of Work: Details about the services you need, such as repairs, replacement, or new installation.

Material Preferences: Let us know if you have specific materials in mind (shingles, metal, etc.) or if you need recommendations based on your budget.

Photos (if applicable): Photos of any visible issues or areas that need attention can help us prepare for the inspection.

Insurance Information (if applicable): If this is an insurance claim, we may need your policy details or claim number.

Once we have this information, we’ll prepare a detailed, no-obligation quote tailored to your needs.

Question 12

What will be included in your quote?

Accepted Answer

• A detailed breakdown of labor costs
 • Estimated project timeline
 • Warranty information
 • Any additional services or fees